Hans Timola leads Global Customer Marketing at KONE, with responsibility for driving customer‑centric growth and Go‑to‑Market excellence across global markets. With extensive experience in global marketing strategy and digital transformation, he focuses on turning deep customer understanding into tangible growth drivers, powered by modern MarTech capabilities.
Hans is a passionate advocate of what he calls “Marketing – an often-misunderstood art” – challenging traditional thinking and reframing marketing as a true engine for business growth. He shares practical, real‑world insights on how to make customer engagement count, by designing scalable, customer‑led journey engagement that delivers impact in complex, global environments.